Service & Support

Service & Support


Product Image Item Name- Price
Technical Support

Technical Support

Provides (30) thirty minutes of technical assistance for one incident. Hours of service are 9:00am - 5:00pm EST M-F. Response time is 6 hours....
$75.00

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Level I Technical Support

Level I Technical Support

Provides (1) one year of technical support under the following parameters. Level I support covers basic as well as more advanced configurations for...
$295.00

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Level II Technical Support

Level II Technical Support

Provides (1) one year of technical support under the following parameters. Level II support is intended for those clients that require rapid response...
$695.00

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Consulting/Engineering

Consulting/Engineering

Provides (30) thirty minutes of consulting and engineering services from the VerCom engineering staff.
$95.00

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Installation Assistance

Installation Assistance

Installation support is designed to assist with the initial installation and configuration of the server. Anything that cannot be configured from the...
$25.00

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